DMAIC Six Sigma Tools
Quality assurance templates and Lean Six Sigma
quality management tools
to Define, Measure, Analyze, Improve, and Control quality
Get ALL these Quality Templates
with steep quantity discounts to empower all of your team members
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Six Sigma templates The primary objective of any quality assurance template is to reduce variability |
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Pareto Chart template Quality improvement template to identify identify the 20% of problems causing 80% of your headaches - so you know where to focus your continuous improvement efforts Unlimited categories of horizontal or vertical data. Can link real time data - so your chart instantly changes. Click a button to copy chart to ANY document (including PowerPoint, Word...) |
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FMEA Also known as
EMEA Error Modes and Effects
Analysis Six Sigma tool to anticipate problems, and design processes and products to reduce costly and embarrassing risks Download free trial FMEA
template |
  FMEA
more info& training video |
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Control Plan Excel template to more diligently control risks identified in the FMEA
Learn more about the Control Plan template |
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Root Cause Analysis also known as Cause and Effect Diagram, or To identify the root causes of a problem, and brainstorm creative ideas for solving them Download free trial Fishbone Diagram |
Fishbone Diagram more info |
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Brainstorming & Affinity Group Tool Six sigma template to brainstorm ideas, then quickly organize them into
affinity groups to stimulate even more ideas |
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Relations Diagram also known as a Thought Map To identify root causes of a complex, nonlinear problem. (Use a Cause and Effect Fishbone Diagram to identify root causes of less complex, linear problems.) |
 Relations Diagram |
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8D Problem Solving also known as Corrective Action Report To provide a systematic way for a team to resolve a problem that has uncertain root causes - in a way that systematically ensures that root causes have been identified and verified - and that permanent corrective actions are validated for effectiveness and instituted in a way that prevents the problem from ever recurring or escaping again. |
 8D Report |
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Corrective Action Request also known as Supplier Corrective Action The Supplier Corrective Action Report template does not pre-suppose that all of the rigid formality of the 8D process will be required.This simple Word template is structured as a one-page letter that simply requests the supplier to deal with a non-conformance issue. |
 Corrective Action |
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Use the SIPOC template to identify and eliminate wastes of any kind: hazardous wastes and emissions, scrap, energy, packaging... The SIPOC flowchart has columns
for Suppliers, Inputs, Processes, Download free trial SIPOC
template |
 SIPOC Diagram template |
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Process Flow Diagram Prior to creating a PFMEA - |
 Process Flow Diagram |
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P-Diagram aka Parameter Diagram Prior to creating an FMEA - use the p diagram to analyze Inputs and Outputs and Noise Factors and Control Factors that can affect performance of desired Ideal Functions, and minimize Error States. |
 P-Diagram template |
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Prior to creating a DFMEA - use the Interface Matrix to identify and clarify interfaces between environment, systems, sub-systems, and components that are beneficial or detrimental to functionality. Also provides P-Diagram input/outputs and noise factors |
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Function/Requirements worksheet aka Item/Function worksheet To identify and clarify Functions and corresponding Requirements prior to completing the Function and Requirements columns of the FMEA form |
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aka Product Characteristics Matrix Prior to creating a PFMEA - use the Characteristic Matrix to identify process steps that can compromise characteristics of the product or service that are noticeable and important to the customer. |
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Design Verification Plan and Report aka DVP&R, DVPnR, DVPR Formalized testing of product or service to ensure compliance with all requirements. |
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Preventive Maintenance Checklist Checklist for preventative maintenance tasks that occur on a monthly cycle or greater. Use the 5S Sustainment Checklist for daily and weekly tasks. The 5S Sustainment Checklist comes with the Lean Tools bundle. |
 Preventive Maintenance Checklist |
OEE Overall Equipment Effectiveness Excel template for TPM Total Productive Maintenance - to maximize the effectiveness of your bottleneck resources. And unlike any other OEE software - this is bundled with an entire suite of continuous improvement tools - so you can actually solve the problems that OEE analysis uncovers. |
 Learn more |
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House of Quality One of the most sophisticated quality improvement tools - to provide a guiding structure for a cross-functional product development team to rapidly design and deploy new products and services |
 House of Quality Excel template |
Cause and Effect Matrix
A simpler quality improvement tool than the QFD - with a similar objective: |
 Cause and Effect Matrix |
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Customer Segmentation Worksheet Quality improvement template to identify and focus attention upon
the sub-segments of customers that generate the most
value from each product or service |
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Voice of the Customer
To plan and manage the collection of Six Sigma customer data - from existing company data, listening posts, surveys, interviews, point-of-use observation, and more Free training - Voice of the Customer template |
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Voice of the Customer
Quality control template to translate potentially vague customer comments into
measurable functional requirements - thereby strengthening your team's
ability to design and deliver products and services that truly delight your
customers |
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Critical to Quality CTQ Tree Diagram To ensure that the product or process characteristics that you measure and control will actually satisfy your customers' desires. Learn more about the Critical To Quality Tree Diagram template |
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DMAIC Measurement Selection Matrix One of the most important quality tools - to avoid the single most common mistake in a Six Sigma project - choosing the wrong measures. See DMAIC Six Sigma tools video
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Measurement Assessment Tree Diagram
To identify data that is (and is not) worth measuring and controlling -
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Tree Diagram Popular and diverse Six Sigma tool See online training for different types of tree diagrams. |
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Control Charts To determine whether a process is in a stable state of control - Download free trial Control Chart template |
 Control Chart template |
Check Sheet To gather data when it happens where it happens - using hand written hash check marks. The data is later summarized and analyzed using the Quality Scorecard. |
 Check Sheet template |
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Quality Scorecard Your statistical software assumes that you have a clean, organized way to store and archive the data that your statistical software will then analyze. That's a big assumption, isn't it? This is a great template to summarize and analyze data gathered using simple Check Sheets and/or production data. |
 Quality Scorecard |
Operational Definitions Another important quality tool - to avoid the single most costly mistake in a Six Sigma project - inconsistent collection and interpretation of Check Sheet data, measurement criteria, or the results of surveys and other Voice of the Customer data. See Six Sigma video
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Matrix Diagram Use the Blank template to create your own custom templates with the consistent user interface and all of the useful features that are so familiar to all of your other Systems2win templates. The most popular type of custom template is the Matrix template. |
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Simple six sigma tool to define the performance
criteria, time commitment, and ideal profile for
each team role |
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Top management's clear communication of what your
team is an is not empowered to do |
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Project Charter template To summarize the Six Sigma project scope and
results in a form that is easily copied into
PowerPoint. Your team leaders can choose from several diverse types of project charter templates. |
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| These Lean Six Sigma tools
are often purchased with Project Management templates
that are also written using Word and Excel - and will be very familiar to anyone that is already familiar with these DMAIC templates. |
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These Six Sigma templates are designed to supplement Our customers sometimes ask "Why doesn't Systems2win offer more templates to do the statistics that are so prevalent in Six Sigma Green Belt and Black Belt training?" The answer is that your Systems2win templates are designed to
supplement - (not replace) - There are already many excellent statistical packages to choose from, and you will find your Systems2win templates to be an excellent complement to any statistics software that you choose. In other words, we do well what your statistics software probably does poorly. |
Bookmark = Training
Six Sigma Online Training
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Make sure your sound is on
DMAIC Six Sigma tools
Introduction to Lean Kaizen
FMEA video |
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Pareto video (The new Scorecard template |
Scorecard |
SIPOC
Control Chart video |
Tool Selection Matrix
Use the Tool Matrix to select the right Process Improvement Tools
for what you need to accomplish.
Bookmark = TQM or QualityTemplates
What is TQM? Total Quality Management (TQM) is any quality management system that addresses all areas of an organization, emphasizes customer satisfaction, and uses continuous improvement methods and tools. TQM is based on the concepts taught by quality management gurus Deming, Juran, Crosby, Ishikawa, and others. ~ Nancy Tague, author of The Quality Toolbox |
Quality Templates
Also known as quality management tools, quality assurance software, quality improvement templates
The Systems2win bundle of Six Sigma tools include Excel templates for the seven basic tools of quality management,
as well as many additional quality assurance tools for more advanced and/or unique needs.
The Seven Basic Quality Tools
Root Cause Analysis
aka Cause and Effect Diagram, Ishikawa Fishbone Diagram
The Root Cause Analysis template makes it easy to:
- Quickly record people's ideas as fast as they can generate them
with "handwriting" that everyone can read - Keep asking "why?" until you begin to
arrive at the root causes for your problem
so you can "dig out the roots" instead of "hacking at the leaves" - Easily re-arrange ideas into logical groups - spawning even better ideas
And when the cause and effect analysis session is over,
everyone (including the
leader) can get right back to work
because everything
is perfectly organized in your Excel fishbone diagram,
ready to email to all team
members, and to store electronically for future reference.
Check Sheet
Use the Check Sheet template to gather data when it happens where it happens
using hand written hash check marks.
Once your data is gathered -
you will usually want to summarize and analyze it using the Quality Scorecard
which is designed to be very easily personalized
using everything you know about familiar Microsoft Excel.
Pareto Chart
Use the Pareto Chart template to identify the 20% of problems causing 80% of your headaches - so you know where to focus your continuous improvement efforts.
Easily enter or import either horizontal or vertical data.
Simply click the Copy Chart button to copy a picture of your chart to the clipboard
where it can then be easily pasted to ANY other type of document.
(such as Word, PowerPoint, Visio, etc.)
Control Chart
A Control Chart is a special type of run chart,
that is used to determine whether a process is in a stable state of control.
An unstable process that is statistically out of control will exhibit patterns of variation -
which will be highlighted in red - to be investigated for possible "special causes" -
which should be systematically eliminated - so that the process becomes more and more stable.
Learn more about control charts
XY Scatter Plot
Use a Scatter Diagram to analyze the relationship between
two sets of data.
For example, the relationship between the inputs to a process
and the resulting outputs from that process.
One common use of a scatter diagram is the Stratification Diagram
to make patterns visible when data is coming from a wide variety of sources.
See our free online training for how to create a scatter diagram,
using just standard Excel.
Histogram
Use a histogram to graphically illustrate the probability distribution
of something happening.
The Histogram also requires some sophisticated programming,
and is therefore not offered as a standard Excel chart,
so see our free online training for how to create a histogram
using the free Data Analysis Toolpak,
as well as another free download that is better for creating
histograms from data that is continuous, rather than discrete.
Flow Chart
Several different types of flow chart templates
come with other bundles of Systems2win templates, including:
- a simple flowchart to graphically illustrate "who
does what"
and what decisions to make along the way - a cross-functional flowchart that has pre-programmed math
to answer the most common questions for process improvement
Additional Quality Management Tools
In addition to the seven basic tools of quality, the Systems2win bundle of Six Sigma templates also includes many additional types of quality assurance templates for more advanced quality management purposes.
Bookmark = DMAIC
What is DMAIC
The DMAIC process of Lean Six Sigma
Define problems, customer wants, processes, and project boundaries.
Measure the process as it was, as it is, and as you want it to be.
Analyze sources of variation, performance gaps, and priorities to improve.
Improve the process by designing & implementing creative ways to fix and prevent problems.
Control the improved process - and prevent backsliding into old habits.
DMADV
In Design for Six Sigma, the process is similar, but a little different
Define problems, customer wants, processes, and project boundaries.
Measure the process as it was, as it is, and as you want it to be.
Analyze sources of variation, performance gaps, and priorities to improve.
Design the product or process.
Verify that the design accomplishes the objectives.
Bookmark = WhatIs
What is Lean Six Sigma
Definition of Lean Six Sigma - also known as Lean Sigma
Six Sigma is a measure of quality - representing 3.4 defects out of a million opportunities.
The Six Sigma methodology was initiated by Motorola and expounded by General Electric.
It emphasizes quantifiable, measurable statistics to select improvement projects, and to manage quality.
Lean Six Sigma (or Lean Sigma) combines continuous improvement methodologies
that use both Lean tools and Six Sigma tools.
Start with Lean There are many published case studies and multi-implementation analyses that conclude that:
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| Why is productivity so high these days?
So why has productivity been increasing by 5% per year since 1999, while it averaged only 1.5% for the prior 25 years? Consensus is that there are two primary reasons:
Systems2win helps you ride both of these waves... providing fill-in-the-blanks business templates with simple on-line training to help you improve your systems for lean and six sigma continuous improvement. |
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Bookmark = Reading
Suggested Reading and Resources
"In God we trust. Everyone else, bring data."
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Aren't there some team members Wouldn't it be nice to delegate? |
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