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CustomersOperational Excellence. Lean Manufacturing. Lean Office and Service. Lean Healthcare. Customer List.
Your job responsibilities might include...
improving processes: quality, delivery, and cost
managing or coaching others to improve processes
Your job title might include...
Continuous Improvement, Operational Excellence, Lean, Kaizen, Six Sigma, Value Stream, Quality, Safety, Production, Process, Operations, Engineer, or something similar
Your career success might depend upon...
your ability to consistently and repeatedly demonstrate your competence to analyze, stabilize, and standardize a wide variety of different types of (always unique) processes,
and to consistently and repeatedly coach others to do the same,
and ultimately to consistently and repeatedly coach others to coach others to do the same
Whose career is it?
Yes, you are part of a team, (or several teams), and yes, your company has some tools that they insist that you use, and others that they make available for you to use if you find them useful....
but when it comes time for your Performance Review, who is ultimately responsible to produce the results that you were hired to produce?
My first job interview to become a carpenter
To earn my way through college, I worked as a rough-in carpenter, building homes and apartments.
For several years as a boy, I had mowed lawn for a neighbor, and shortly after graduating high school, Mr. Moody told me that he had a friend in the construction industry that was looking for carpenters.
I said, "Thanks for the introduction, I'll set up an interview",
and he said, "No... this isn't THAT good of a friend.
He isn't going to hire you just because I introduced you.
When you show up for that interview, you need to arrive wearing all of the tools of a carpenter,
and you need to be prepared to demonstrate that you know how to use them."
So (despite the fact that I had saved less than $100 at that point in my life), I invested half of my life savings to purchase a quality hammer, nail bag, chalk line, measuring tape, and skill saw, and then invested several training sessions with my father to teach me his considerable skills as a carpenter.
When I arrived at the job site, the first thing the foreman did was look me up and down, noting the shininess of my newly purchased tools.
Satisfied that I looked like I was serious about becoming a carpenter, his next step was to test whether I had competence.
The salty foreman snarled, "Climb up here."
He was perched on top of the recently raised stick walls on the second floor of an apartment building.
I climbed up and stood tall (like him) on top of the 2x4 walls.
"Bring that over here." He pointed to a loose board 20 feet away.
The only way to retrieve it was to walk on top of the thin wall that was between us and the board.
I did it, and he hired me, based on 1 week probation to demonstrate that I knew how to use the tools of a carpenter. And I proved to be one of his most productive workers that summer.
Question: Sure all the carpenters in our crew shared some expensive or rare tools (like the nail gun and the table saw), but how many carpenters do you think that foreman hired that showed up for the job interview without a nail bag on their belt?
~ Dean Ziegler, Owner, Systems2win
If you are an employee, (not a consultant) purchasing your own Systems2win tools with your own money for your own professional career, then...
Request your discount coupon
Use this online form to Request your discount coupon
We will help you pay for the business tools that your employer should have purchased for you.
And also, send us your resume, so that we can help you find an employer worthy of you.
No, we're not going to
buy you any tools...
but we don't want any excuses when those deadlines are due
The right DMAIC tools
to Define, Measure, Analyze, Improve, and Control
the quality of ANY process