Lean Tools for process improvement


Is Is Not Analysis

When to use this Problem Analysis template

When using any problem solving tool or method,

one early step is to clearly define the problem.

Is / Is Not template for Problem Analysis

Use your Problem Analysis template to thoroughly analyze:

  1. What the problem is
  2. What it is not
  3. Possible Cause Theories for the Differences between what the problem is and is not
Is Is Not Analysis - Problem Analysis template

Sample Problem Analysis Example


How to use your

Is Is Not template

Find and open your template

Excel Ribbon bar > Systems2win menu

Find and open your
Is Is Not template


in the same way that you find and open
your other 150+ Systems2win templates.

Save your working document

following the usual document storage and naming conventions established by your leaders

Open a Blank Sheet

Systems2win menu > Open a Blank Sheet

When you're ready to start doing your own real work...

click the button to 'Open a Blank Sheet'

Excel Ribbon bar > Systems2win tab > Open a Blank Sheet

This blank sheet is where you will do your real work

(not on the Sample sheet)

Rename your new sheet.

Or... Insert Sheet

As an alternative to opening a stand-alone document (as instructed above),

you also have the option to Insert Sheet into any other Excel workbook.

If English is not your preferred language

Switch to your language, just like every Systems2win Excel template.

Now your team is ready to start doing

Is Is Not Analysis

Enter header data


Brief description of the primary purpose of this document.


The Author is the one person (or team) authorized to make changes to this document.

Revised Date

To change date format: Right-click > Format Cells > Number tab

Header Data

Any data that you want at the top of your document.

Tip: Hide unused rows. Or copy this row for unlimited user-defined header data.

Perform Problem Analysis

Enter your problem analysis data in each of the columns in the sections for What, Where, When, and Who...


Add / remove / edit your own questions that might be relevant to the puzzle you are solving.

Tip: If you want to change a default Question, simply overwrite the VLOOKUP formula with your text.


Is Is Not template

You'll get a lot more out of this training if you have your Is Is Not template open in front of you

See the Help and Sample sheets for examples, learning exercises, pop-up help, Excel tips, and other training aids

What, where, when, how big IS the problem?


What, where, when... is the problem manifesting?


What is different, unique, special, or true
when you compare the IS to the IS NOT?

Has anything changed? (in, on, around, or about) When?

If more than 1 Difference per Factor - insert rows.

Possible Cause Theories

How might this difference have caused this problem?

These theories are starting points (not replacements) for root cause analysis.

If you have more than one Theory per Difference - insert rows.

User Field

Perhaps use this column to summarize 5 Whys Analysis for Possible Cause Theories.

Or perhaps use this column for your Action Plan (if you didn't insert an Action List sheet).

Hide the User Field column if not used.

Or copy it for unlimited user-defined columns.

Additional Documentation of the Problem

Optionally insert photos, sketches, flowcharts, or other visual illustrations to clarify the problem.

Optionally link to related documents.

Problem Summary Statement

Succinctly summarize your Problem Statement.

(from the IS column)

Tip: You can increase the size of the Snap To Grid textbox by resizing or inserting rows.

Problem Analysis template
for Is Is Not Analysis

with many other useful problem solving tools



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