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Lean Tools, Training, and Systems

Support and Training

Tech support... group training... phone consulting... web conference...

whatever is needed for your success

Self Help Online Training

Your Systems2win templates come with abundant online training, accessible any time of day or night:

Additional relevant training

The Sample and Help worksheets of every template always contain training relevant to THAT template


Video: How to Find & Open your Systems2win templates


Video: How to Find Help & Training for any Systems2win template

See all Quick Start Training

Free Support and Paid Support

Free support is for brief questions related to understanding how to use the templates.

Additional training & coaching is available on a billable basis


Trial templates come with free tech support during the trial period.

Licensed templates come with 1 year free tech support,

and whenever you upgrade you get another year of tech support.

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How to request technical support

Video Help

Video: Which version of Excel
am I using?

When requesting technical support, it is always helpful to send as much information as possible, including:

  1. Screen shot of the error you are getting, and description of what you are doing just before the error occurs.
  2. Which Version and Service Pack of Microsoft Office are you using?

    (and language, if not U.S. English)

    Excel 2013 and 2016 – File > Account > About Excel

    Excel 2010 – File > Help > About Microsoft Excel

    Excel 2007 – Office button > Excel Options> Resources > About MS Office Excel

    Excel 2003 or lower – Help > About Microsoft Excel

  3. Version and Service Pack of Windows

    (and language, if not U.S. English)

  4. Screen shot of the Systems2win About window

    Excel Ribbon bar > Systems2win tab > Setup > About Your Systems2win Templates

With this information, we will be able to help you.



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Support comes from the Central Time Zone in Nashville, Tennessee

You can use use this link for international time conversion







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Contact us for fast,
professional support







Technical support is free if it has been less than 1 year since your most recent purchase or upgrade







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