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Choose the right Root Cause Tools
There is a new training page to help you choose between the many tools for root cause analysis.
Learn more about how to choose
the right tools for Root Cause Analysis
Root Cause
Fishbone Diagram
For many people, a Fishbone Diagram is the only tool they have ever used for root cause analysis.
Your Root Cause Analysis Fishbone Diagram (RootCause.xlsx) is the right tool for Root Cause Analysis when:
- You want it fast
Once you learn how to use this tool, it is lightning fast to use,
even when facilitating a large group
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- Your team is seeking root causes for one (and only one) well-defined problem
which can be succinctly stated in the fish head
- You want to be well-prepared to facilitate a time-effective brainstorming session
(see online training to learn more)
- This might be the only root cause analysis tool that your team has ever used
and you might not want to take the time to introduce your team to something new
Learn more about the many tools for
Root Cause Analysis
Don't know what to put in the fish head?
That's when you should use your Thought Map Relations Diagram (RelationsDiagram.xlsx)
Is this a supplier problem?
That's when you should use your 8D Corrective Action template (8D.xlsx)
Why not ask?
There's probably someone who already has helpful insights into the root problems that affect their everyday work - if someone would only ask them... (GembaInterview.xlsx)

The right way to use a
5 Whys Map
In our opinion, a 5 Whys Map
should NOT be used for root cause analysis
Why not?
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