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QFD (Quality Functional Deployment)
Calculations & Analysis

In this video, you will learn

how to use the QFD House of Quality template to evaluate and rate customers' demands.

QFD House of Quality
Calculations & Analysis

Topics in this Video

How to add a customer-demanded quality — 0:00
Defining a typical customer — 0:15
Using pop-up help and dropdown choices — 0:35
Measurable performance measures — 1:15
Customer evaluation — 1:45
How to view Importance charts
and customer competitor analysis — 2:00
Recording performance measures — 2:30
Choosing the right performance objective — 3:05
Creating a Pareto Chart — 3:20

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QFD
Calculations & Analysis

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