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QFD (Quality Functional Deployment)
QFD House of Quality
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Home for Continuous ImprovementQFD (Quality Functional Deployment)
Calculations & Analysis
In this video, you will learn how to use the QFD House of Quality template to evaluate and rate customers' demands.
QFD House of Quality
Calculations & Analysis
Topics in this Video
- How to add a customer-demanded quality — 0:00
- Defining a typical customer — 0:15
- Using pop-up help and dropdown choices — 0:35
- Measurable performance measures — 1:15
- Customer evaluation — 1:45
- How to view Importance charts
and customer competitor analysis — 2:00 - Recording performance measures — 2:30
- Choosing the right performance objective — 3:05
- Creating a Pareto Chart — 3:20
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Translations
For Closed Captions translated into any language,
watch this YouTube version of this same QFD Calculations and Analysis video
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